I’m sorry for the delay sending you this. I want to thank you for everything you did for my wife Lois and me. From our perspective everything went perfectly. Both customer service and installers were true professionals. They were friendly, arrived on time, worked quickly, communicated very well and finished as planned. That’s why Coastal Comfort is the only company that has touched our AC equipment since we moved to Parkland nearly 25 years ago. I know from sitting in your office years ago, you and Tim constantly spoke about customer service being Coastal Comforts number one priority. On Tuesday you again proved those weren’t just words. Whenever someone asks me if I know a good AC company I tell them, “No, I know a great AC company, call Coastal Comfort! Great service, reliable, reasonable prices. They stand behind their work and they’ll be around in the future.” Over the years, I’ve referred many people to Coastal Comfort and several that used your company thanked me for referring Coastal because of their positive experience. We are customers for life!